

Fees & Insurance
Balanced Life Counseling provides online therapy for adults physically located in California. Sessions are held through a secure telehealth platform.
Session Fee
Individual therapy sessions are $185 per session.
Payment is due at the time of service and is collected by credit or debit card.
Insurance
I currently accept Aetna and Carelon Behavioral Health insurance plans through Headway.
Headway helps verify benefits, process claims, and manage insurance billing. Your cost per session will depend on your specific insurance plan, benefits, deductible, copay, coinsurance, and coverage at the time services are provided.
Please note that verification of benefits is not a guarantee of payment, coverage, or reimbursement. Insurance benefits are determined by your insurance plan.
If you would like to use either Aetna or Carelon, you can use my Headway booking link to review availability and begin the insurance verification process.
Private Pay
Private pay may be a good option if you do not want to use insurance, do not have an insurance plan I currently accept, or prefer not to have therapy billed through insurance.
Clients who are uninsured or choosing not to use insurance have the right to receive a Good Faith Estimate of expected charges before services begin.
Good Faith Estimate Notice
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under federal law, health care providers need to give clients who do not have insurance or who are not using insurance an estimate of the expected cost of non-emergency services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services. You can ask for a Good Faith Estimate before you schedule services.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you may have the right to dispute the bill.
Please save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.
Cancellations and Missed Appointments
Your appointment time is reserved for you. If you need to cancel or reschedule, please provide at least 24-hours’ notice.
Late cancellations and missed appointments may be charged a missed-session fee, unless otherwise required by law, insurance contract, platform policy, or clinical circumstances.
Insurance generally does not pay for missed appointments because no clinical service was provided.
Questions About Fees or Insurance?
If you have questions about fees, insurance, or beginning therapy, please contact me.
Phone: 909-443-2674
Email: kdreisbach.ip@soultenders.com
Online therapy is available for adults physically located in California.